Privacy Policy


At InterContinental Saigon, we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.

The purpose of this Privacy Statement is to inform you about InterContinental Saigon's practices relating to the collection, use and disclosure of personal information that may be provided through access to or use of our websites or hotel services and related products or that may otherwise be collected by us. By staying at our hotel and using related products and services, or by visiting our website, you consent to the collection, use and disclosure of your personal information (as defined below) in accordance with the following terms and conditions.

This Privacy Statement also explains how you can contact us if you have questions about, want to make a change to or delete any personal information that InterContinental Saigon may be holding about you. We strongly recommend that you take the time to read this Privacy Statement and retain it for future reference.


For the purpose of this Privacy Statement, "Personal Information" means information about an identifiable individual.


* Contact information (such as name, address, e-mail address and telephone number in a non-business capacity)
* Proof of identify (such as a signature or passport number)
* Financial and billing information (such as credit card number/ expiration date and credit history)


* Book and confirm your hotel reservations
* Provide you with personalised interactive communication
* Provide you with timely and reliable services
* Register you as a member of IHG® Rewards Club
* Research, develop, manage, protect and improve those services
* Advise you about new products and services that may be of interest to you
* Develop, maintain our relationship and communicate with you
* Bill you for our products and services
* Collect outstanding debts
* Assist in the investigation of a contravention of a law
* Act in respect of an emergency that threatens the life, health or security of an individual

Except with your consent, we will not sell, license, trade or lease your personal information to or with others.

We may share personal information with third parties and/ or business associates (including InterContinental® Hotel Group PLC and its affiliates) engaged to assist us in providing services to you or to carry out one or more of the purpose described above.

InterContinental Saigon reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorises us to do so.


InterContinental Saigon also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of InterContinental Saigon or of any of the business or assets or shares of InterContinental Saigon or a division thereof in order for you to continue to receive the same products and services from the third party.


We collect personal information about you only when you voluntarily provide it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified).

The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us at +84 28 3520 9999 or We will inform you of the implications of withdrawing consent.

We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.